Managed IT & 24/7 help desk
Proactive monitoring, patching, and a help desk that actually answers — with response-time targets and a vCIO who plans ahead.
Managed IT for dental & healthcare
Always there.Never in the way.
DPC is the always-on layer over your operatories, imaging, and patient data — 24/7 monitoring, a help desk that actually answers, HIPAA-grade security, and whole-practice backup. The technology fades into the background; your team stays on patients.
- 99.98%
- uptime, 12 mo
- <12 min
- avg. response
- 20+ yrs
- in dental IT
- HIPAA
- security-built
DPC Operations CenterLIVE
Riverside Family Dental09:41:08
Front Desk
Check-in
Operatory 1
Operatory 2
Operatory 3
Hygiene 1
Hygiene 2
Imaging
Pano / 3D
Server
Firewall
Backup NAS
Live activity
- 09:41✓Nightly image backup verified · Server
- 09:40✓Windows patch applied · Operatory 3
- 09:39✓Endpoint health check · all clear
3threats blocked today
12endpoints watched
All clearright now
One quiet loop, running every minute of every day.
You don't see most of what we do — and that's the point. Here's the cycle behind that "all clear."
- 01
Monitor
Every endpoint, server, and backup — watched 24/7. Quiet when all is well.
- 02
Detect
Anomalies surface in seconds: a failed login, a stalled backup, a disk filling up.
- 03
Respond
Our team contains and fixes — usually before your front desk ever feels it.
- 04
Prevent
Patch, harden, and verify backups so the same thing never bites you twice.
Everything your practice needs to stay running — handled.
Cybersecurity & HIPAA
Encryption, MFA and access controls, EDR, email security, and audit-ready documentation. Security as the spine, not an add-on.
Backup & disaster recovery
Whole-practice backup — including the imaging folders that live outside the database — restore-tested and ransomware-resilient.
Dental software & imaging
Dentrix, Eaglesoft, Open Dental, and imaging (Dexis, pano/3D, intraoral) — supported by people who know the stack cold.
Built for the chair
We speak dental — fluently.
Most IT shops treat a practice like any other office. We don't. We know your software, your imaging, and the one gap that bites generalists: Dentrix and imaging store pictures outside the SQL database — so a SQL-only backup misses most of your patient data. We back up the whole practice, image folders included.
How we support dental & healthcare →DentrixEaglesoftOpen DentalDexisImaging / 3DMicrosoft 365HIPAABackup
Quietly excellent — measurably so.
99.98%monitored uptime
<12 minaverage response
4,000+endpoints protected
20+ yrsdental-first
- Dental & healthcare-first — we live in your world, not generic IT.
- Outcomes, not jargon — uptime, audits passed, hours back with patients.
- Real humans, fast — a help desk that picks up and actually resolves.
Make your practice's IT something you never think about.
A 15-minute call, or a free Security & HIPAA assessment of your practice. No pressure, no jargon.